Healthgrades names Maury Regional a 2024 Patient Experience & Safety Award recipient

 


Maury Regional Medical Center (MRMC) announced that it has been recognized as a 2024 Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ recipient by Healthgrades®, the leading resource consumers use to find a hospital or doctor.

These achievements place MRMC among an elite group of only 79 hospitals nationwide to achieve both awards — and the only one in Tennessee. MRMC was also named among the top 10% in the nation for patient safety and outstanding patient experience in 2024.

“This recognition reflects the dedication of our care teams to provide safe, high-quality care paired with a patient-centered experience,” said Maury Regional Health CEO Martin Chaney, MD. “From using best-practice clinical protocols proven to result in better patient outcomes to our investment in state-of-the-art technology, we are committed to being the trusted source for health and wellness in the region.”

“We’re proud to recognize Maury Regional Medical Center for their commitment to ensuring a best-in-class hospital stay for all patients,” said Brad Bowman, MD, chief medical officer and head of data sciences at Healthgrades. “Maury Regional Medical Center’s success demonstrates that patient safety and patient satisfaction go hand-in-hand, and we look forward to their continued leadership in these critical areas of patient care.”

Where you are treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals — with data insights not available anywhere else. To learn more about how Healthgrades measures hospital quality, visit healthgrades.com.

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award Methodology, which is based primarily on AHRQ technical specifications (Version 2023.0.1) to MedPAR data from approximately 4,500 hospitals for years 2020 through 2022 and represent three-year estimates for Medicare patients only.

**To determine the leading hospitals for patient experience, Healthgrades applies a scoring methodology to 10 patient experience measures using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data submitted by the hospital’s own patients. To learn more about how Healthgrades evaluates patient experience, see the complete Healthgrades Outstanding Patient Experience Award Methodology. A patient-friendly overview of our methodology is also available here.

 

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