Tyrades

I just heard about a local business losing a major customer over a trivial misunderstanding.

Most of us hate change and maintain loyalty to a brand or retailer through thick and thin. True, this veers into creepiness in extreme cases, such as refusing to outgrow your old pediatrician. (“But I don’t trust anyone else with my ED issues, doc. Do you happen to have a lollipop and the latest ‘Humpty Dumpty’ magazine to ease my mid-life crisis?”)

And I know it’s difficult to relinquish trusted lawyers, accountants or other professionals. Which reminds me of my friend Dinsdale, his recently deceased...